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Client Satisfaction Survey
By taking time to share a few thoughts with us on your experience, you are helping us discover ways to improve the service we provide you. Thank you in advance for your time. This form can be kept confidential, and won't be shared with your account director if you prefer us not to.
Email
(Required)
Would you like us to share your answers with your account team?
(Required)
Yes
No
How would you rate the services you're receiving?
(Required)
Excellent
Pretty good
Neutral
Not so great
Terrible
What is the primary reason you gave this rating?
(Required)
How likely are you to recommend MAYO to a friend or colleague?
(Required)
Unlikely
Likely
Very likely
My phone calls and emails are _____________ returned within 24 hours.
(Required)
Always
Mostly
Sometimes
Never
MAYO _____________ delivers high quality, error-free work.
(Required)
Always
Mostly
Sometimes
Never
N/A
MAYO's services are _____________ of good value, given the cost.
(Required)
Always
Mostly
Sometimes
Never
N/A
MAYO _____________ has a thorough understanding of my needs.
(Required)
Always
Mostly
Sometimes
Never
N/A
MAYO is _____________ proactive in their approach to helping my company's needs.
(Required)
Always
Mostly
Sometimes
Never
N/A
What is one thing we could be doing differently to increase the value you receive from us?
(Required)
Do you have anything else to add? Please be honest; we love feedback!
Would you be willing to provide a Google review?
(Required)
Not at this time
Yes
Thank you for your willingness to leave MAYO a Google review.
Please follow
this link
to share your experience and help others learn about our services. Your feedback is greatly appreciated!
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